For businesses that sell through conversation.
SiteIQ fits businesses where customers ask before they buy: about a flat, a product, a course or a service. Here is what it does in each case.
Answer every property question, and pass serious buyers to sales.
Buyers ask about projects, locations, sizes, prices and site visits, often late in the evening and often in Bangla.
- Project information from your website: names, locations, unit sizes and features.
- Prices only when you list them. For "price on request" projects the assistant says so and takes the buyer's contact for your sales team.
- Lead scoring shows who is browsing and who is ready for a site visit.
- Price talk, site visits and complaints go to the department you chose, such as Sales or Customer Care.
- Bangla flyers for offers and open days, posted after approval.
From our client The Premium Homes Ltd
Buyer: How much is a flat in The Premium Symphony Of Life?
SiteIQ: There is no fixed price listed for The Premium Symphony Of Life. I'm passing your question to our team so they can confirm for you. If you leave your name, email and phone number, our team can get back to you about this directly.
Then: the buyer goes to the Sales queue, the team gets a Telegram alert, and the lead is scored.
Why it matters: buyers get an honest answer at any hour, and your sales team gets the serious ones with their contact details.
Price, stock and order questions, answered right the first time.
"Dam koto?", "Is it in stock?", "Where is my order?" are most of a shop's messages. A wrong price costs a sale or an argument.
- Prices, stock and variants from your product list, never from the AI's memory.
- Order status answered from the order record.
- Returns, exchanges and complaints recorded and passed to the right person.
- Website, Telegram, Messenger and WhatsApp answered by the same assistant (Messenger and WhatsApp once Meta approves).
- Selling style you set: suggest related items, mention current offers, or just answer.
Illustrative example: your own products and prices
Customer: Dam koto? Blue panjabi XL ache?
SiteIQ: gives the price written in your product list for that panjabi, and says whether XL in blue is in stock according to your stock record. If it isn't, it says so and names the sizes that are.
Then: a request for a discount, or a customer ready to order, goes to your sales person with a summary.
Why it matters: the most common questions get the right price straight away, and bargaining stays with people.
Good to know
- Products are added in the portal or loaded when we set you up; there is no Shopify or WooCommerce connection yet.
- Online payments go into your own EPS merchant account; SiteIQ never holds your money.
- Instagram messages are not supported yet; Messenger and WhatsApp need Meta's approval before the general public can use them.
Courses, packages and fees from your own information.
Training centres, agencies and service firms get the same questions again and again: what is included, how much, when it starts, and how to sign up.
- Courses and services in your list with their fees, so the assistant quotes only what you have set.
- Your own answers for schedules, requirements and how to enrol.
- Enquiries captured with the person's contact details and scored; hot leads are alerted to you on Telegram.
- Hand-over to an advisor when someone wants to talk to a person.
Illustrative example: your own courses and fees
Student: When does the next batch start, and what is the fee?
SiteIQ: gives the fee from your course list and the start date from your own answer for schedules. If the date isn't in your information, it says it can't confirm it.
Then: a student who wants to enrol leaves a phone number, the enquiry is scored, and your advisor is alerted on Telegram.
Why it matters: repeat questions are answered for you, and your advisors spend their time on people ready to sign up.
Not on this list?
If your customers ask questions before they buy and your answers live on your website and in a price list, SiteIQ is likely to fit. Tell us about your business and we will say honestly whether it does.