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SiteIQ Terms of Service

Last updated: 24 October 2026. Operator: SiteIQ. Contact: iftekhar.mobin@gmail.com.

1. The service

SiteIQ is an AI sales assistant for businesses. It answers the business's customers automatically from the information the business provides, hands customers to the business's staff when needed, and gives staff a team portal and Telegram tools. Some actions always wait for a person's approval: posts to a Facebook Page, changes to orders, returns and tickets proposed by the owner assistant, and replies the owner assistant drafts for a customer.

2. Pilot phase

SiteIQ is in a pilot phase. The scope, duration and any fee of a pilot are agreed with each business in writing before it starts; there is no online payment. Where a written agreement says something different from these terms, the written agreement applies. Features may change, and some depend on third parties (see 5).

3. AI answers

Replies are written with AI models. Prices, stock and order details are filled in from the business's own records, and the assistant is built to say when it does not know rather than guess. Even so, an AI reply can be wrong or incomplete. The business remains responsible for what it offers its customers and should review its information and the assistant's answers.

4. The business's responsibilities

5. Third-party services

Messenger, WhatsApp and Facebook Page features depend on Meta, including Meta's approval of SiteIQ's app, and follow Meta's rules (for example, the 24-hour window for replies on WhatsApp and Messenger). Meta may charge for WhatsApp conversations. Telegram, voice and AI models are provided by other companies, listed in the privacy policy. Their availability is outside our control.

6. Availability

We aim to keep SiteIQ running, but during the pilot it is provided without a promise of uninterrupted availability or response times, unless agreed in writing.

7. Data

How data is handled is described in the privacy policy. A business can ask for its data to be exported or deleted; see data deletion.

8. Ending the service

A business can stop using SiteIQ at any time and ask for its data to be deleted. We may suspend access that breaks these terms.

9. Limits of liability

To the extent the law allows, the operator is not liable for indirect or consequential loss, or for loss caused by incorrect information the business provided, arising from use of the service.

10. Changes and contact

We may update these terms and will change this page and its date when we do. Questions: iftekhar.mobin@gmail.com.